Known problem with Howard Miller movements
by Dave H.
I have a 7 year old HM clock that has a movement model number 610-572. Apparently its a lemon and many people have experienced great problems with this movement.
Unfortunately I spent $165 on it after only 3 years of use. Only one year out of warranty! Now the clock is dead again and the repair guy says I shouldn't waste more money on it.
After contacting HM about this they responded by wanting to charge for the service to replace the lemon they know full well has had problems.
I feel that I've already spent enough and to do more isn't fair. I wish I could have known about this earlier!
Too bad they won't own up to it and do the right thing. Be warned.